Privacy Policy

BizPro ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at www.bizpro.fi or contact us about our services.

BizPro is operated by:
BizPro
Satomäentie 1
01370 Vantaa, Finland
Y-tunnus: 3268142-9
Email: hello@bizpro.fi

1. What Data We Collect

We may collect the following types of personal data:

Contact information — your name, email address, and any other details you provide when filling in our contact form or reaching out to us directly.
Project details — information about your business and the services you are interested in, as provided voluntarily in our contact form.
Usage data — anonymous information about how you use our website, such as pages visited and time spent, collected via analytics tools.
Cookies — small files stored on your device to improve your browsing experience (see Section 6).

We do not collect sensitive personal data such as payment card details, government identification numbers, or health information.

2. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide you with a quote or consultation.
To communicate with you about our services, project progress, and updates.
To improve our website and service offering based on usage patterns.
To comply with legal obligations.

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under the EU General Data Protection Regulation (GDPR):

Contractual necessity — when processing is required to respond to your enquiry or provide agreed services.
Legitimate interests — to operate and improve our website and business.
Consent — where you have explicitly opted in, for example by contacting us through our form.

4. How Long We Retain Your Data

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Contact form submissions and email correspondence — up to 2 years after last contact, unless a longer retention period is required for legal or contractual reasons.
Analytics data — retained in anonymised form for up to 26 months.

After the applicable retention period, your data is securely deleted or anonymised.

5. Who We Share Your Data With

We do not sell or rent your personal data. We may share your data with trusted third-party service providers who help us operate our business, including:

Email service providers — to deliver our correspondence.
Website analytics providers — to understand website usage (data is anonymised where possible).
Cloud hosting providers — for website and data storage.

All third-party providers are required to process your data securely and only for the purposes we specify. They may not use your data for their own marketing purposes.

6. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device when you visit our site. We use:

Essential cookies — required for the website to function correctly.
Analytics cookies — to collect anonymous information about how visitors use our site.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of your personal data ("right to be forgotten").
Right to restriction — to request that we limit how we process your data.
Right to data portability — to request your data in a machine-readable format.
Right to object — to object to processing based on legitimate interests.
Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@bizpro.fi. We will respond within 30 days.

8. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmission.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9. International Data Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact & Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

BizPro
Satomäentie 1, 01370 Vantaa, Finland
Email: hello@bizpro.fi

If you believe we have not handled your data in accordance with applicable law, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).